There is misinformation in your mental databanks. I guarantee it. Sometime in your personal history, you’ve overgeneralized or dropped context or missed something. Yet you rely on information from your mental databanks in all your thinking! How can you be sure you’re not working with bad data? It’s conceptually simple: you need to systematically root […]

A nice little article on the top 5 time management mistakes from Fast Company: http://www.fastcompany.com/3048828/hit-the-ground-running/the-top-5-time-management-mistakes-youre-making

Marcia Yudkin is a veritable sage who has taught me many things about marketing and writing. She’s given me permission to share this article from her “Marketing Minute” which concretizes the need to align strategic decisions with your long-term priorities. Mr. South does not see the implications of his choices. In “The Millionaire Next Door,” […]

Brainstorming means: generating a long list of creative ideas to solve some problem or answer some question. Any time you are feeling a little blank, you need some form of brainstorming to start ideas flowing again. Often we think of brainstorming as a group activity, with these four guidelines: 1) Just blurt out ideas as […]

“Getting to the Point” in communication is an art. I don’t know any book or course that truly explains it. I think there are three parts to developing the skill. First, you need to know your purpose in the conversation. This involves knowing what you want to get out of it, and also what the other […]

“Less” sounds undesirable. Who wants to settle for less when you could have more? Well, in communication, less is often much better than more. For example, if you are offering a proposal to a prospective customer, it’s much better to offer just the top three options rather than eight possibilities. If you give too many […]

Some things need thinking. Some things don’t. Thinking is a purposeful process of integrating new observations with existing knowledge and values to figure out something new. The goal of thinking is either to put something into words (conceptualize it), infer a conclusion, make a decision, or imagine a new possibility (as in forming hypotheses or […]

When you are on a program of continuous improvement, you are often adding  some new activity to your weekly schedule, or improving the existing one. But by continually raising the bar you create a hazard: the increased potential for failure! Here are a few things that can help you add a weekly commitment without so many setbacks. 1) Before […]

“Somebody ought to do something about that.” We’ve all heard that vague statement offered as a “solution” to a problem. But vague ideas can’t solve anything. You can’t grasp the implications of a vague statement—they are as woozy or woozier than what you started with. That means there will be no action plan until the vagueness […]

Whenever you have a difficult conversation ahead, it pays to get a quick overview of the issues sooner rather than later. That first quick overview helps you gain perspective on the situation, and identify problem areas so you can avoid mishandling the conversation and damaging the relationship. An excellent resource for this is the book Difficult Conversations by Stone, Patton, & Heen. […]

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